About Lawsons

Lawsons is the UK’s largest independent fencing, timber, and builders' merchants, operating 35 branches with over 700 employees, achieving a turnover of £165 million. Founded in 1921, Lawsons serves London and the South East of England.

Position Overview

Lawsons is seeking a dynamic and results-oriented individual to lead as the Branch Manager at The Landscape Centre. This pivotal role demands a leader who is committed to driving customer satisfaction, overseeing operational excellence, and fostering a motivated team environment.

Working Hours

44.5 hours across Monday to Friday, including 1 in 2 Saturday mornings 08.00 - 12.00.

Branch Location -

Does Corner, Maldon Road, Ulting, Maldon, CM9 6QQ

Benefits

• Competitive salary, depending on experience
• 25 days holiday plus Bank Holidays and an additional Celebration Day.
• Pension scheme and life assurance coverage.
• Employee Assistance Programme for personal support.
• Opportunities for professional development and career progression within Lawsons.
• My Reward, including Online GP Access.

Main Responsibilities and Duties

• Oversee daily branch operations to ensure smooth and efficient functioning.
• Develop and implement strategic business plans to boost branch performance and increase profitability.
• Ensure exceptional customer service by cultivating and maintaining strong relationships with customers and clients.
• Supervise and mentor branch staff, promoting a culture of continuous improvement and professional development.
• Manage inventory levels and oversee stock control processes to prevent losses and maximise sales.
• Implement Health & Safety policies, ensuring compliance with regulations to provide a safe environment for staff and customers alike.
• Analyse financial reports to track branch performance and devise strategies for improvement.
• Collaborate with the central management team to align branch objectives with company goals.
• Lead by example, upholding the values and reputation of Lawsons through integrity and professionalism.

Desired Skills and Experience

• Proven experience in a managerial role within a Builders of Fencing Merchant (essential).
• Strong leadership and communication skills, with the ability to inspire and manage a diverse team.
• Demonstrable experience in setting and reaching key performance indicators (KPIs).
• Strategic mind-set with a focus on driving growth and innovation.
• In-depth knowledge of the industry, including current market trends and competitor analysis.
• Financial acumen, with the ability to interpret financial data and manage budgets effectively.
• Committed to providing exceptional customer experiences and improving customer satisfaction rates.