Role Overview

We are recruiting a Yard Operative / Van Driver with HGV cover to join our AVS Worthing team. This is a hands-on, customer-facing role based at the branch with regular local deliveries to trade and retail customers. The successful candidate will be practical, reliable and safety conscious, able to work both in the yard and behind the wheel, and provide an excellent level of customer service while supporting branch operations and occasional HGV-driven deliveries when required.

Main Responsibilities

• Operate company vans to deliver materials to customers’ sites, ensuring accurate, timely and professional service; collect signatures and complete delivery paperwork or electronic proofs of delivery.

• Provide cover for HGV Class 2 (C) drivers where required, including operating an HGV safely when appropriately licenced and authorised, and following route and scheduling instructions from the branch.

• Receive, unload and store incoming deliveries in the yard; pick, pack and prepare customer orders for collection or delivery ensuring accuracy and safe handling.

• Use manual handling techniques and yard equipment (e.g., pallet trucks, sack barrows) to move materials safely; operate telehandlers or forklifts only if trained and authorised.

• Load and secure vehicle loads in line with statutory and company guidelines, using appropriate load restraint and reporting any issues promptly.

• Deliver excellent customer service on-site and in the yard, communicating professionally with customers and colleagues and resolving routine queries or escalating as necessary.

• Carry out pre- and post-trip vehicle checks, report defects and ensure vehicle paperwork and digital records are completed accurately.

• Maintain yard presentation and housekeeping standards, ensuring materials are stored safely, labelled and accessible for customers and colleagues.

• Adhere to company health and safety policies, complete required risk assessments and follow safe working procedures, using PPE at all times.

• Support branch colleagues with stock counts, stock rotation and basic administrative tasks including processing returns and updating branch systems as required.

Person Specification

• Valid UK driving licence (minimum Category B) with a good driving record; willingness to provide details for company checks.

• HGV Class 2 (Category C) driving licence, Driver Qualification Card (CPC) and digital tachograph card desirable for HGV cover; AVS will consider candidates willing to undertake training where appropriate.

• Previous experience in a yard operative, delivery driver or similar role within builders’ merchants, landscaping, construction or logistics is preferred.

• Strong customer service skills with a polite, professional and solution-focused approach.

• Physically fit and practical, able to undertake manual handling and outdoor work in all weather conditions.

• Good time management and organisational skills, able to follow instructions, manage routes and prioritise tasks to meet customer requirements.

• Basic IT literacy to use mobile devices for delivery confirmation and branch systems for stock and paperwork.

• Knowledge of health and safety legislation, safe manual handling techniques and a commitment to follow company procedures and promote safe working practices.

• Flexible and reliable, willing to work occasional early starts or Saturdays as required to support branch needs.

• Team player who collaborates effectively with yard, branch and transport colleagues to ensure efficient service delivery.

Working Hours, Salary and Benefits

• Full-time, permanent position based at our AVS Worthing branch.

• Typical hours: Monday to Friday with 1 in 2 Saturdays 08.00 - 1200. Exact hours to be agreed with the branch manager to reflect branch and customer requirements.

• Competitive salary, dependent on experience (£30,175 - £35,000).

• 25 days’ holiday per year plus bank holidays and a celebration day, with entitlement rising with service in line with company policy.

• Company pension scheme and access to Employee Assistance Programme and online GP services.

• Comprehensive induction, ongoing training and clear progression opportunities within the business.

Why Join AVS Worthing?

• Work for a well-established, customer-focused supplier with a strong local reputation and commitment to quality and service.

• Be part of a supportive, team-oriented environment where safety and customer service are prioritised.

• Develop your skills through structured training and opportunities to gain additional licences and qualifications.

• Play an important role in delivering outstanding service to trade and retail customers across the local area.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are practical, customer-focused and committed to safe working, we would like to hear from you. #MP